Prouds the Jewellers Eastgardens

Friendly, and eager to help. Mum and I felt like valued customers, and we appreciated the time they took to understand our preferences. We love our new earrings! ✨

It was very pleasant experience while I was buying a G-shock watch from them. Kim, I respect your customer service.

Amazing customer service by Jessica! Jessica was friendly, accomodating, listened carefully to what the problem was, and provided solutions based on circumstance and suitability for a certain lifestyle. Very helpful, knowledgeable, professional, and pleasant to deal with. Thank you so much Jessica for your personal and caring approach, rare quality these days!

Celine and Nikara were excellent in helping me decide which wedding rings to purchase. Very impressed with their knowledge and customer service.

Fantastic customer service! As soon as we walked into the store today we were greeted by a lovely sales lady who was extremely helpful and patient with us. We were treated with kindness and respect unlike the other curtain jewellery store upstairs in Eastgardens Westfield

Great service from the staff this Sunday 13th, the women has been very patient and helpful to find a ring, necklace and earrings. Thank you very much, great job! 😉

My earrings lock didn't work properly from the beginning. Brought them back to the store for guaranty, they didn't exchange them right away, instead, they sent them to the head office to "get fixed" when I picked them up (after waiting for a month and not be able to comunicate with them since their phone dosen't work) they looked exactly the same, and the sales person couldn't even explain what was done to them, her service was also terrible and she looked very annoyed to have to deal with me even though I always refer to her in a respectful manner. I wore the earrings one time since they "fixed" them and as expected lost one of them. Paid $400 for earrings that I wore twice. Very disappointed with their service and quality of the product.