Salera's

Very happy with the service from Dee at Salera's in North Lakes. The ring I purchased for my son for his birthday didn't fit so Dee went to great lengths to find a perfect size replacement. Thank you so much for your efforts Dee.

Went in store to purchase a Tissot watch as a gift - the salespersons were very helpful and William was a fountain of information and gave some great care tips to get the best out of the watch. As an added bonus the watch was on sale and a better price than could be purchased anywhere else. Highly recommend Salera’s North Lakes.

Dishonest and Unprofessional Our experience with Saleras has been nothing short of disappointing. We first bought a diamond necklace that broke after just a year — despite being assured of its quality. Then, we purchased a men’s ring that was sold as scratch-resistant, yet it scratched almost immediately. When we returned the ring, we were treated like criminals rather than valued customers. Instead of standing behind their products, staff were dismissive and rude. We decided to give them another chance and ordered a replacement ring — only for them to order the wrong one. Now we’ve been told it will be another four weeks before the correct ring arrives, and they refuse to provide a refund. This entire experience shows a pattern of dishonesty, poor service, and complete lack of accountability. The way Saleras operates feels deceitful — they are quick to take your money, slow to fix their mistakes, and treat customers with zero respect once a sale is made. If you value quality, honesty, and customer service, steer well clear of Saleras. There are plenty of jewellers who actually stand by their word and their products — this is not one of them.

I enjoyed a very entertaining purchasing experience today with Zoe at Salera's. Thank you for the positive and down-to-earth shopping experience.

Thank you so much, Didi and Crystal, for your outstanding service at the North Lakes store today. We’re so grateful for your help with our wedding rings purchase. You both make such a fantastic team! Your warmth, professionalism, and genuine care made the experience so special. You truly went above and beyond, and we couldn’t thank you enough.

Will and Zoey were very accommodating and helpful during my shop! Both of them were great and shared information to make my purchase. Thanks team!

Thank you Didi for your help with my purchase. You were a pleasure to deal with and very helpful in arranging stock from another store in a short time. Would recommend. Thanks Wayne