Woolworths Glen

Rude blonde haired ( shoulder length hair) elderly lady staff member. Needs to snap out of her bad mood at the self serve checkouts. When customers needed help she would be short with them and tell them off. I witnessed this happen to a few customers and myself.

I came into this place of business for my usual grocery shop with my son (who has special needs) and as I went to check out I was served by a young man with curly brown hair named Oliver, I don't have the right words to use for how good his checkout skills were, I was simply amazed by his precision and speed. He was awesome. If i was his manager I would seriously consider giving him a promotion 10/10 would recommend to anyone around the area

I was there 27/11/25, and a young tall man, Nathaniel was so kind in helping in the self checkout aisle. It was a very busy time, so I appreciated that he stopped to help me. Wonderful staff! Thank you.

I would like to express my appreciation to Matt. This young man was unpacking stock in the fresh chicken area of the store. I had been directed to that area of the store by another staff member in search of Peking duck pancakes in a pack by themselves. I had searched the freezer from where I had previously selected them but was unable to locate them. Matt accompanied me to the freezer cabinet from the meat cabinets, at the extreme other side of the store. He took the time to locate my required item which had been hidden by another product and was very helpful. His customer service is exemplary and he should be complimented by his superiors. In this age where people are quick to complain and criticise I felt obligated to bring Matt’s excellent customer service to notice.

I had a great experience at Woolworths The Glen today! Staff member Gehan was very friendly and helpful, assisting me with a smooth and easy self-checkout process. His kind attitude and cute smile really made my shopping experience pleasant!

Hey woolworths unfortunately the clark kent dupe working your self serve checkouts needs to check himself. After acting all disinterested picking at a scab on his arm and talking to his coworkers he reluctantly stormed over to me when i needed help with my self serve going red, took the item which the scale wasnt registering the weight of (why i needed help) and aggressively threw it into my bag while mansplaining the skip bagging process. God forbid a customer needs assistance when the self serve starts flashing red and the workers need to do the assigned job they’re paid for. Your workers have the ability to ruin or make someones day in a small interaction and he chose the latter. I use the self serve to avoid negative interactions with people not to attract them. Its not ok for men to treat women like that or anyone to treat any other person in this way over innocently asking for help. Do better

The cashier at the checkout counter was so rude to the customers. Woolies, your customer service is horrible!!! At 10am today as i was waiting for my turn to pay, I was feeling uncomfortable seeing how the cashier interacted with the customers in front of me. The cashier had no smile on her face, her tone and language used was very commanding as if giving order to the customers. When it was my turn, she did not greet me, no smile and requested to see the receipt of my items on the cart to which I had to ring my partner to come over from other store because she refused to let me go until she checked my receipt. I totally get it that it's their policy to check receipt but the way she behaved was as if I was a criminal. Feeling upset, we went back to the store moments later wanting to speak to her manager about our experience. She happened to serve us at the counter. We politely explained her behavior was disrespectful and asked for her name and would like to speak to the store manager. She refused to give us her name and who her manager was, and told us to feel free to lodge a complaint and walked away.