Illawarra Catering Equipment
Illawarra Catering Equipment in Wollongong offers a mixed experience for catering needs. The company is praised for its friendly and helpful staff, particularly Andrena, who efficiently resolves issues. Clients appreciate the professionalism and dedication of executives like Mark Musumeci, who ensure deadlines are met. The showroom boasts an excellent variety of products and competitive pricing, making it a go-to for catering equipment in the Illawarra region.
However, some customers report poor service quality and issues with product reliability. It's advisable to weigh both positive and negative experiences before making a decision. Overall, Illawarra Catering Equipment shows potential but may need to address consistency in service and product quality to fully meet customer expectations.
Features and services of Illawarra Catering Equipment
- Delivery
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Credit cards
- Debit cards
- NFC mobile payments
Illawarra Catering Equipment is in position 22 out of 22 in Caterers in Wollongong
Customer Reviews
Illawarra Catering Equipment has a rating of 3.7 out of 5 based on over 18 reviews on Google
A big thanks to Andrena, the phone operator, who was very friendly and helpful. Although there were some issues during the repair, she quickly contacted the technicians and resolved everything. I will definitely consider using this company again in the future!
We, as the Embassy of Costa Rica in Australia wanted to express our heartfelt appreciation for the exceptional service provided by Illawara Catering Equipment through his executive Mark Musumeci. His dedication, professionalism and commitment to meeting deadlines, when no other supplier could help us, exceeded our expectations. We are confident that your exemplary service will continue to benefit all who have the privilege of engaging with you. Once again, thank you for your commitment, exceptional service, and unwavering support. We are grateful for your invaluable assistance, and we highly recommend your company.
Exceptional service, great advice, great price and a very deep knowledge of their products. Could not be happier with my new pizza oven, these guys are fantastic. That you.
Thank you for lovely meeting with Greg yesterday. He has a great showroom and brilliant ideas for fit out new shop. We’re so lunch to ding you and your team. Many Thanks
Came into the showroom, excellent variety of products and great customer service, was very happy with the pricing. If you are looking for catering equipment within the Illawarra they are the best!
Terrible service, low quality and no care for you once they rip you off. Once I switched from ICE to a competitor I got far better service and had fewer problems and expenses from my project.
Just got a take away toasty. Got back to the office to look at the most in edible, burnt piece of rubbish I have ever puchased. Who ever put this in bag new they had trashed it and fobbed it off anyway. If you can't produce a toasty what hope is there for any other food. Go else where.
Information about Illawarra Catering Equipment
Address
Illawarra Catering Equipment is located at 98 Auburn St, Wollongong NSW 2500, Australia
Phone
The phone number of Illawarra Catering Equipment is +61 2 4228 0100
Website
The website of Illawarra Catering Equipment is: icegroup.com.au
Business Hours
Monday: 08:30–16:30
Tuesday: 08:30–16:30
Wednesday: 08:30–16:30
Thursday: 08:30–16:30
Friday: 08:30–16:30
Saturday: Closed
Sunday: Closed