The Bottle-O @ Heatherhill Cellars & Lotto
The Bottle-O @ Heatherhill Cellars & Lotto in Frankston is a standout family-run business known for its exceptional service. The team, including Dennis, Phil, and Emma, goes the extra mile to assist customers, even sourcing specific requests if unavailable.
The shop offers a wide range of products, from alcohol to groceries, at competitive prices. While the overall experience is positive, it's important to check product dates during purchases. The staff's friendly demeanor and the store's cleanliness contribute to a welcoming shopping environment.
Features and services of The Bottle-O @ Heatherhill Cellars & Lotto
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Quick visit
- Credit cards
- Debit cards
- NFC mobile payments
- Free of charge street parking
- Free parking lot
- On-site parking
The Bottle-O @ Heatherhill Cellars & Lotto is in position 10 out of 36 in Florists in Frankston
Customer Reviews
The Bottle-O @ Heatherhill Cellars & Lotto has a rating of 4.7 out of 5 based on over 148 reviews on Google
The best service in town go see Dennis, Phil and Emma and say g'day and they'll have what you are after if they somehow don't ask and they will get it in for you. Fantastic place to shop. Cheers guys. Cam
The staff are so friendly and helpful and always have a smile. They go above and beyond my expectations. Their prices are competitive and they always have sales going on. Lovely family business and they have an excellent rapport with all their clientele. I have given them 5 stars for their excellent service. Keep up the great work guys!!!
I'm not one to write a negative review, but after numerous occasions of purchasing items from this store to find things past the use by date. I mentioned this to the store, rather then removing the items off the shelves they just kept them out for other people to purchase. Another example was just today went into the store to find more things that are past the use by date. Usually if you are doing a quick shop it might be something to overlook and then realise when you get home. But if you do choose to shop here I highly recommend checking the dates
I can't fault this business always very friendly staff great prices for a small business definitely a happy customer
I come into the shop weekly, every time I come in I just feel so welcome. The boys Phil and Dennis always have a smile on there face and are always up for a chat, I have never left without laughing. Val is so beautiful and would do anything for anyone that's for sure. The lovely lady Emma is always willing to give a hand. The shop is always clean with the best prices. Couldn't rave enough about this place!
Without doubt the best staff, very friendly and helpful with alcohol and if they don't have it they will do their very best to get it for you. A very popular shop since the boys have taken over from the previous owners, they also have good range of meat, chicken,vegetables and general household products.
I wish all independent shops were like this one. It''s a local family business. The service is beyond friendly - Dennis and Phil are two of the nicest shopkeepers you will every meet. Their food, fruit and vegetable range is huge for a shop this size and the prices are very fair. Their bottle shop section is amazing - it has a huge selection at good prices and they are always selling top shelf slabs of various imported beers at prices that have to seen to be believed (much cheaper than Dan Murphy's or BWS). I very highly recommend this place. Thanks guys for the great service.
Information about The Bottle-O @ Heatherhill Cellars & Lotto
Address
The Bottle-O @ Heatherhill Cellars & Lotto is located at 46 Heatherhill Rd, Frankston VIC 3199, Australia
Phone
The phone number of The Bottle-O @ Heatherhill Cellars & Lotto is +61 3 9783 6683
Website
The website of The Bottle-O @ Heatherhill Cellars & Lotto is: thebottle-o.com.au/sm/pickup/rsid/15643/store
Business Hours
Monday: 07:00–19:30
Tuesday: 07:00–19:30
Wednesday: 07:00–19:30
Thursday: 07:00–19:30
Friday: 07:00–20:00
Saturday: 07:30–20:00
Sunday: 08:00–19:00