Tong Li Supermarket Hurstville Westfield

📍 Caterers in Hurstville

5.4

Address offers a functional selection of goods at reasonable prices, making it a straightforward choice for everyday shopping needs. While the variety of items, particularly instant noodles, may feel somewhat limited over time, the store maintains a basic level of stock availability that meets standard expectations.

Customer service experiences, however, have occasionally fallen short, with reports highlighting inconsistent interactions and occasional lapses in attentiveness. Staff training in politeness and efficiency could further elevate the overall shopping experience, ensuring a smoother and more pleasant visit for all patrons.

Features and services of Tong Li Supermarket Hurstville Westfield

Service options
  • In-store shopping
  • On-site services
Highlights
  • Great produce
Accessibility
  • Wheelchair-accessible car park
Offerings
  • Food
Planning
  • Quick visit
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments

Tong Li Supermarket Hurstville Westfield is in position 24 out of 37 in Caterers in Hurstville

Customer Reviews

★★★★★
★★★★★

Tong Li Supermarket Hurstville Westfield has a rating of 3.9 out of 5 based on over 375 reviews on Google

Taki O

On February 19 around 4 PM, the cashier was extremely rude during checkout. Even though I clearly had a shopping bag with me, she threw the items roughly next to my bag instead of handing them to me or placing them properly. The name on the receipt is Yanfen. Please provide proper customer service training to your staff.

Taki O ☆ 1/5
Yunying

Goods and price is ok, however, the customer service let the whole store experience down, especially the stocking person. On 7th Dec, I am waiting at the cashier counter, one stocking person walk pass and hit my trolley which makes it move as a result hit my daughter who stand next to it. I provide feedback to the store, they simply just told me they are very busy. Excuse me!!! To me it means my daughter is deserved to be hit just because they are busy, and they not even give a "Sorry" for that. Shame on you, Tongli

Yunying ☆ 1/5
Graham Thomas

This was by far the worst customer service I have ever experienced. Cashline lady who's about 40+, with white bow in her hair, working time around 11am.. She was unhelpful, dismissive, and showed a total lack of interest in customer service. Communication was non, not even eye contacted. She throw goods into my shopping bags etc...guess what she could not be bothered to tell me how much it cost instead I had to find out from the Efpos machine... This was not the first time that I have experienced this poor level of the service. PS: If I could I wish to give nagative stars review

Graham Thomas ☆ 1/5
Marques King

Instant noodles variety has not changed in a long time. Same thing, few Korean, Malaysian options, saw no Indo variety and no Japanese goodness, just more expensive. $7.99 for a 6 or 8 pack of instant noodles is ridiculous.

Marques King ☆ 1/5
Misspiggyexplores

Yum I have to point out Tong Li Supermarket sell the most amazing and delicious durian ice cream 💛💛💛💛💛 They do not sell it in the Tong Li Supermarket in the Hurstville train station. They have so many variety 🥰

Misspiggyexplores ☆ 5/5
Tony Chen

A haven for Asian grocery lovers, offering a diverse range of fresh produce, authentic Asian snacks, pantry staples, and specialty items. The store is well-organized, making it easy to find everything from exotic sauces to premium-grade seafood. Prices are reasonable, and the variety is impressive, catering to Chinese, Korean, Japanese, and Southeast Asian cuisines. The staff are helpful, though the store can get busy during peak hours. A must-visit for anyone looking to explore authentic Asian ingredients in the Hurstville area.

Tony Chen ☆ 4/5
May zhu

Good prices alot of cheap goodies 👍👍👍

May zhu ☆ 4/5
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Information about Tong Li Supermarket Hurstville Westfield

Address

Tong Li Supermarket Hurstville Westfield is located at Westfield Hurstville, Shop 100/3 Cross St, Hurstville NSW 2220, Australia

Phone

The phone number of Tong Li Supermarket Hurstville Westfield is +61 2 9585 8877

Business Hours

Monday: 09:00–19:00
Tuesday: 09:00–19:00
Wednesday: 09:00–19:00
Thursday: 09:00–21:00
Friday: 09:00–19:00
Saturday: 09:00–19:00
Sunday: 09:00–19:00

Contact Tong Li Supermarket Hurstville Westfield

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