The Premium Springvale
📍 Wedding venues in Springvale South
The Premium Springvale, located in Springvale South, is a wedding venue that has seen mixed responses to its services. Situated with a limited capacity, the venue has been noted for its issues with hygiene, particularly in the restrooms and dining areas.
The customer service has been criticized for being inadequate, with reports of staff being disrespectful and unaccommodating. Additionally, there have been mentions of management not fulfilling promises and withholding amenities, including wedding cakes. The catering services have also fallen short of expectations, with complaints about the quality and quantity of food provided.
Features and services of The Premium Springvale
- Wheelchair-accessible car park
- Wheelchair-accessible toilet
- Toilet
- Credit cards
- Debit cards
- NFC mobile payments
The Premium Springvale is in position 2 out of 2 in Wedding venues in Springvale South
Customer Reviews
The Premium Springvale has a rating of 3 out of 5 based on over 22 reviews on Google
Entire venue was extremely unhygienic, toilets were dirty, the water from jugs were yellow. Food was underprovided for what was paid for. Staff ate the food themselves in the kitchen and were constantly eye rolling when asked for refills etc. All the guests were extremely upset with this experience.
Horrible costumer service. Spilt water on a poor innocent lady and didn’t apologise and doesn’t give customer their refills but eats it themselves in the kitchen.
The service is poor, whatever promised not delivered. Lot of things provided but sitting in managers office not given to guests including wedding cake. Not happy with the service at all and wont recommend anyone.
Does not know how to treat the guests. Constantly shouting at elderly guests and telling them they won't be given any food.
Really bad customer service. Toilets are really dirty. Ive been there a couple of times the owner seems very shady. I don’t recommend.
Great dishes awesome prices, and friendly staff. Highly recommended.
Not good at all. The service was very poor n too much salt on the foods. Very small space uncomfortable.
Information about The Premium Springvale
Address
The Premium Springvale is located at Floor 1/792/806 Heatherton Rd, Springvale South VIC 3172, Australia
Phone
The phone number of The Premium Springvale is +61 3 9546 6647
