The Ritz-Carlton, Perth

Very welcoming staff upon check in. Upgraded us to room with river view. However all of us felt the air conditioning seemed to be working on and off and was getting quite warm in the middle of the night, which eventually turned off on its own. Room otherwise was great

Exceptional Stay – Truly Unforgettable Our stay at The Ritz-Carlton, Perth was absolutely amazing, and it started even before we arrived. The hospitality from the staff—especially Alice Dinh—was exceptional and genuinely made us feel welcomed and cared for. She went above and beyond to ensure our stay was perfect. Travelling with our 8-month-old son, we were incredibly grateful for the thoughtful touches she arranged, including a baby crib, bath toys, and nappy bins. It made the experience seamless and stress-free for our family. Our suite was stunning, with breathtaking views overlooking the Swan River and Elizabeth Quay. The room itself was luxurious, peaceful, and beautifully designed, we truly loved every moment there. Dinner at Hearth was a highlight of our stay. The five-course meal was nothing short of spectacular, and the complimentary dishes were an unexpected delight that had our mouths watering. The Taste of Hearth experience is something that has genuinely stayed with me, it was that memorable. Overall, our stay was truly amazing from start to finish, and we’ve already booked to return. We can’t wait to experience it all again. Highly recommended

What an unforgettable stay at The Ritz, Perth! Celebrating our 5 year wedding anniversary (and a night without the kids) we were upgraded from a standard King Room to a City/Lizzy Quay view Studio Room which was incredible and complimentary sparkling on arrival was provided. The rooms are so thoughtfully designed and decorated, a special mention to the flexibility of the blinds and sheer curtains meant we could enjoy the view any time of the day without the sun being too harsh. Service with requested crockery/cutlery was prompt and we enjoyed some wine and cheese in our room pre-dinner. A stunning experience and so lovely to be in the heart of Perth city. Wouldn't go anywhere else!

I stayed on February 16 to celebrate Lunar New Year, hoping for a pleasant and memorable experience. Unfortunately, several basic oversights were quite disappointing. After searching the entire room, I could not find any slippers and had to request them from the front desk. In the bathroom, there were two identical bottles of body wash but no shampoo at all. I only discovered this after I had already wet my hair. I had to message guest services and wait for shampoo to be delivered, then walk to the door with wet hair to collect it. This was both inconvenient and unexpected at a hotel of this reputation. I have stayed at many Marriott properties around the world, and this is the first time I have encountered such a basic room setup error. While I appreciate the room upgrade and thank the team for the gesture, the "view" unfortunately overlooked an active construction site directly below, which was far from what I had expected for a special occasion. I hope the hotel can improve its attention to detail, as these small details significantly affect the overall experience — especially during important celebrations.

From the moment we arrived at the front drop off, we were treated like royalty. Check in was smooth, and lady at desk was extremely friendly and so nice, she gave us a free room upgrade because it was my sons birthday, thank you so much for that. Room was immaculate, nice large bathroom with deep bath tub and nice hot shower. The whole hotel is just beautiful, and the view from our room was wonderful. Pool area is amazing, and bonus that the pool is heated. I look forward to return very soon, The Ritz Carlton is now my favourite perth hotel.

Pleasantly suprised, hotel is lovely, lots of thoughtful touches everywhere, they really value their guests. The staff are incredible all round, everyone is relaxed and nothing is too much trouble. You can tell they enjoy working here. Oh, and the location is superb! Not to mention the breafast served is exceptional, the miso eggplant is delicious. Overall a great place to stay if visiting Perth.

So I'm slowly working my way through all the stunning Ritz Carlton hotels and Perth is at the top of my list. Amazing staff, stunning rooms and beautiful location. While on your stay here make sure to ask Ha and Olivia at front desk for any advice on what and where to eat, drink and play. And now for the negativity, sucks I can only give five stars ⭐⭐⭐⭐⭐⭐