The Ritz-Carlton, Melbourne

This is one of the best hotels in the world. The rooms are absolutely gorgeous and immaculate--the views are absolutely incredible. The building is beautiful and the location is fantastic. My wife was sick much of this trip and, without asking, the team sent up chicken soup and tea. The property, rooms, and amenities are simply breathtaking. The pool, on the 64th floor, looks over the entire city. I truly will never forget this stay and plan to come back ASAP. This is the ultimate city oasis hotel.

we went for High tea at Ritz Carlton and was blown away by the exceptional service delivered by Nami. She was very thorough and professional in taking care of our table. the savoury and sweet for the high tea was truly incredible, it had exceeded our expectations. shout out to the kitchen staff for delivering a wonderful experience. 10/10 will come back for another great experience!

It just occurred to me that I had not yet left this well deserved review of our stay at the Ritz Carlton Melbourne! My husband and I were on a getaway with friends for the F1 and midway through our stay he suffered a spontaneous pneumothorax (collapsed lung) whilst in our room. The front desk called an ambulance, sent a senior member of staff to coordinate with us and make sure his transition to hospital went smoothly, continually checked in with me regarding his status whenever I returned to the hotel, gave me a discounted rate to stay on (as he required an operation) and nicest of all their beautiful concierge surprised us at the hospital a few days in with a huge bunch of flowers on behalf of the hotel staff. They were a class act through and through and for that my husband and I (and all of our friends staying with us who witness their kindness) will be forever grateful and will look back at our stay and treatment from the hotel staff with affection. Thank you again!

Absolutely stunning hotel floating at the top of Melbourne. I had such a great time at this hotel, I could have spent the whole day there if there wasn't so much else to do in Melbourne. Room was incredibly spacious and included a full sized table, a full sized dressing room, and a powder room. Amenities are awesome - gym is gorgeous, sauna and lockers are gorgeous, the lobby is gorgeous, just everything is gorgeous. Staff are super friendly and helpful too. I was having trouble with the height (the building is so tall and it was so windy that day) and some kind soul found me a Chemist Warehouse that was still open so I could grab some anti-nausea pills. Breakfast was very good but not included with Plat so I wouldn't necessarily recommend it, especially when all the Melbourne coffee shops are such stiff competition.

Solid experience here overall. Absolutely stunning property, fantastic views (forget Melbourne skydeck, just come here!). Rooms are modern and relatively spacious, and the breakfast is pretty good. Service is good, the ritz Carlton standard we all have come to expect. The two drawbacks we had staying here were as follows— Firstly the concierge seemed a little incompetent at times. Laura at the concierge was lovely. But when we asked them to sort out tickets for us, we got to the venue to discover they did not deliver the tickets properly to us (over ticketmaster). They sent us the confirmation , but not the tickets themselves!! We are obviously busy, and these details are what concierges should be handling, without issues. We were sat outside Melbourne park for 20 minutes waiting for concierge to send us our tickets. Not good at all. Secondly, the spa experience was a little underwhelming. Facilities and pool great, but did not receive robe + slippers, no dedicated relaxation area (or was I just not taken there??) etc— these would normally be standard at a 5* spa.

We had a fantastic stay at The Ritz-Carlton Melbourne. The hotel is ideally located for travelers arriving from outside the city—we rented a car from Sixt, and the return point was conveniently located just across the road inside Southern Cross Station. Spencer Outlet Mall is right across the street, and even Korean Town is within walking distance. The hotel itself is beautifully designed, with the lobby located on Level 80, offering breathtaking panoramic views. There’s a dedicated lift to the lobby, followed by another to access the rooms on lower floors. Our room was peaceful and beautifully appointed, with no noise disturbances and an incredible view of the city, sea, and distant mountains. We especially loved the preheated indoor swimming pool, the spacious layout of the room, and the thoughtful separation of the toilet from the main bathroom. A private walk-in space for luggage and wardrobe added a nice luxury touch. There were even books on the shelf for some quiet reading. Daily turndown service and a generous supply of bottled water were also much appreciated. Wi-Fi was fast and reliable throughout our stay. The hotel also offers a club lounge service for an extra $500 per person, though we didn’t opt in. Overall, the experience was calm, convenient, and elegant.

Had afternoon tea in the lobby lounge and the service was impeccable! The view is stunning 🤩 my visitors from NZ were impressed 😁 The tea offerings are a bit basic, but adequate - the food was fantastic, we enjoyed everything and were so full we had to take scones home. We were a large group, so it was nice to be seated round the side which felt more private and was very comfortable. Highly recommend as a quintessential Melbourne experience, better than a lot of other hotel high teas.