Fairfax & Roberts

Thank you to Ophelia’s professional and personal service and the friendly team of Fairfax and Roberts. Ophelia spent a lot of time helping me, from sourcing the right diamond to choosing the design for my wedding anniversary ring. The friendly and professional manner gave me the confidence to choose Fairfax & Roberts from 5 different Jewellers. Ophelia kept me posted how the ring was made by sending pictures and videos. I’m also impressed by the beautiful design and the perfect craftsmanship of Fairfax & Roberts. It was a very happy experience. I would recommend Ophelia and the team of F&R to anyone thinking of buying designer jewellery.

Ophelia is very nice, friendly and professional. Not only she helped me with jewelries that perfectly suit me, she also served me with warm tea and biscuits. Soooooo Sweet! I really love the gorgeous ear rings and I will come back again to design my finger ring next time. Thanks for the great service!

Remodeled a heirloom ruby ring from my mother. Professional and personal service and breathtaking craftsmanship. It took me a couple of visits in a duration around 2 months to make a decision on the design and Ophelia was so patient with me along the process. The team is all about perfectionism and paid a lot attention to details. The final piece is stunning. I don't think I could ever go back to commercial brands' jewelry every again. Would definitely continue to work with F&R to create sentimental pieces

So satisfied with their service and special thanks to Ophelia who helped me pick up these beautiful earrings! She is very patient and professional, caters to my every needs. The earrings were hand crafted by the jewellers and were a such job well done. Highly recommend!

Thanks Ophelia for the professional service. She helped a lot with selecting the diamond and the design of the ring. Although you may need to be patient for the jewellery, it really deserved because the masterpiece is all hand made by the masters in the workshop！

Ophelia and the team at Fairfax and Roberts created my beautiful engagement ring which we carefully designed together. They provided very valuable input and advice to create a piece which would be beautiful, strong and sturdy in structure. The designers ensured that my desired design would be secure to prevent the diamond from coming loose or lost. This attention to detail was much appreciated as no other jeweller had provided such input/feedback. I highly recommend Fairfax and Roberts to create your custom engagement ring. You will not be disappointed by their service and craftsmanship.

The service at Fairfax & Roberts is exceptional. They helped me with getting a last minute Christmas order and made sure it got to me in time and spent a lot of time on decision making and options. They even showed some potential custom made pieces in the style I was looking for which was very much appreciated. Thanks Joshua and the rest of the team.