Sportsgirl Top Ryde

I had a very disappointing experience with this store. I purchased an item that turned out to be damaged (it had a hole), so I came back to return it. The store hours clearly stated that they are open until 6:00 pm, however when I arrived at 5:30 pm the door was already locked. There was a staff member inside who clearly saw me knocking, but she completely ignored me and refused to open the door. Closing the store earlier than the advertised hours shows a lack of respect for customers’ time. Selling damaged items and then not being available during stated business hours is unacceptable. Very unprofessional service. I would not recommend this store.

Bonny is genuinely the kindest soul she helped me so much finding my digital camera seriously give her a raise cause she’s the best

I've always had great experiences at Sportsgirl in Top Ryde, but lately I've been visiting more often because my daughter is obsessed with all the beauty products. Emma, the store manager, is incredibly friendly and attentive — always greeting us with a warm smile. It's rare to feel so genuinely welcomed when shopping with kids, and it really makes a difference.

The service at this Sportsgirl has never been good throughout its time at Top Ryde. However, it has somehow gotten worse over the years. When they have sales it's great. However the staff are the weak point.

I have been to Sportsgirl in top ryde a couple of times now and not once have I ever been greeted or asked if I needed any assistance. It’s such a shame because I love Sportsgirl fashion. However I’d rather drive across Sydney to parramatta and spend my money there. Maybe if they had some customer service people would actually buy their clothes

I’ve been coming to Top Ryde branch for 5 days in row to do an exchange which i bought from Burwood branch and i came at different timing and every time they are closed today Thursday 21 i came at 12:15 they were closed from 12:00 to 12:30 then i came back at 1 pm they are closed again for the lunch break and they are also closed on Wednesdays so I don’t know when they are working and when i can do me exchange as this is so unprofessional. Very disappointed from them .

As a retail worker and customer, I know very well never to come here to shop. None of the staff members ever greet me which is so disgustingly rude in my opinion. I would advise anyone to never shop here!