Diamond Story

📍 Jewelers in Melbourne

8.7

Diamond Story in Melbourne stands out for its exceptional service and custom jewellery craftsmanship. The team, led by Paul, is highly responsive, professional, and transparent, ensuring clients are well-informed throughout the process. Whether it's creating custom engagement rings or resizing heirloom pieces, their attention to detail and quality is evident. The quick turnaround times and personalized service make them a top choice for those seeking unique, high-quality jewellery.

Their expertise in diamond selection and impeccable craftsmanship ensure that each piece is tailored to the client's preferences. From initial consultations to the final presentation, Diamond Story delivers a seamless and satisfying experience. Their commitment to excellence and customer satisfaction is reflected in the stunning, custom pieces they create, making them a highly recommended jeweller in Melbourne.

Features and services of Diamond Story

Service options
  • In-store pick-up
  • In-store shopping
  • On-site services
Accessibility
  • Wheelchair-accessible entrance
  • Wheelchair-accessible seating
  • Wheelchair-accessible toilet
Offerings
  • Repair services
Crowd
  • LGBTQ+ friendly
  • Transgender safe space
Planning
  • Appointment required
Payments
  • Cheques
  • Credit cards
  • Debit cards

Diamond Story is in position 15 out of 89 in Jewelers in Melbourne

Customer Reviews

★★★★★
★★★★★

Diamond Story has a rating of 5 out of 5 based on over 383 reviews on Google

nikita

Paul was recommended to us by a friend, and we are so glad we went with him! We needed engagement rings within a short timeframe, and he delivered stunning, custom pieces in just a couple of weeks. He took the time to explain diamonds and the entire process clearly, making sure we understood what we were buying. He helped us choose our preferred diamond and sourced the best possible stone within our budget. Communication was fantastic, and he was always easy to reach. We are absolutely thrilled with our rings. Even the presentation was impressive, the ring box has a built-in light that shines on the diamond and makes it sparkle beautifully. We would happily recommend Paul to anyone looking for custom engagement rings.

nikita ☆ 5/5
Deshan Silva

Paul at Diamond Story was so helpful getting our ring organised. He was so responsive from the first day we went to see him until I picked up the ring. The ring turned out exactly how we discussed, and we couldn't be happier. Could not recommend Diamond Story enough, thanks Paul

Deshan Silva ☆ 5/5
G Warren

We made the right choice using Paul for the resizing of an heirloom engagement ring and the creation of a matching wedding band. Paul is highly responsive by email (within 10 minutes, every time, to his credit), and is friendly, honest, professional and polite. I used another ring to size both the engagement ring and the new band. The engagement ring needed to come down by something like 6 sizes and Paul explained the process and made excellent suggestions for the new band, while I tried on options. The price was good, as we had done some research prior. Then, as promised, exactly 2 weeks later we picked up the two rings and they fit perfectly exactly as my other ring had done. They are extremely comfortable to wear and the heirloom ring was cleaned and now looks brand new. The jeweller even returned the part of the band that had been cut from the engagement ring and the new ring came with a nice ring box and warranty including future resizing. All in all, it was a great choice, we are so glad we went with Paul's services and would absolutely recommend him and use him again. Thank you Paul! The end result is exactly what we wanted and has made us both very happy.

G Warren ☆ 5/5
Sophie Metaxas

Paul was absolutely amazing every step of the way from choosing my diamond, getting the setting exactly how I wanted it and delivering a quality product. So happy and would highly recommend and purchase through him again.

Sophie Metaxas ☆ 5/5
Cameron Batten

Paul was fantastic to work with and I couldn’t be happier with the result. He created a CAD drawing for my engagement ring very quickly and was clear and easy to communicate with throughout the whole process. The design was exactly what I had in mind, and the finished ring was completed in around three weeks, which was faster than I expected. Paul is professional, transparent, and genuinely cares about the quality of his work. I highly recommend him to anyone looking for a custom ring or jewellery.

Cameron Batten ☆ 5/5
vatsal patel

Paul was an absolute pleasure to deal with. I had a design in mind and he executed it perfectly. He helped me source a great Canadian diamond and had the ring completed within a few weeks. He was friendly, transparent, timely and trustworthy. Highly recommend!

vatsal patel ☆ 5/5
Richard Nguyen

I came to Paul with a design I saw online for an engagement ring a few weeks ago. The process from discussing ideas, to producing a CAD drawing to the final finished product was very efficient and professional. His craftsmanship and attention to detail are second to none. Could not be any happier with his work. Highly recommended!

Richard Nguyen ☆ 5/5
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Information about Diamond Story

Address

Diamond Story is located at Suite 3, Level 6/365 Little Collins St, Melbourne VIC 3000, Australia

Phone

The phone number of Diamond Story is +61 3 9642 3649

Website

The website of Diamond Story is: diamondstory.com.au

Business Hours

Monday: 08:30–18:00
Tuesday: 08:30–18:00
Wednesday: 08:30–18:00
Thursday: 08:30–18:00
Friday: 08:30–18:00
Saturday: 08:30–14:00
Sunday: Closed

Contact Diamond Story

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