Spring Flora
Spring Flora in Bass Hill is a florist that offers a mixed experience to its customers. While the quality of flowers is often praised for its freshness and beauty, there are notable concerns regarding customer service. Some patrons have reported unprofessional behavior and disrespectful attitudes from staff, which can detract from the overall experience.
However, there are also accounts of excellent service, with staff going above and beyond to assist customers. The variety and longevity of the flowers are frequently highlighted as positive aspects. Potential visitors should be aware of the variability in service quality and consider visiting during off-peak hours for a more personalized experience.
Features and services of Spring Flora
- Delivery
- On-site services
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Quick visit
- Credit cards
- Debit cards
- NFC mobile payments
Spring Flora is in position 1 out of 2 in Florists in Bass Hill
Customer Reviews
Spring Flora has a rating of 3.1 out of 5 based on over 62 reviews on Google
Stopped in on Valentines Day to grab some flowers for my lady, took it home and she loved it until she put it in a vase and found fake flowers taped to a stick. Spent $150 on the bunch. DISAPPOINTING!
Most beautiful flowers ever, best service and so respectful. Would come back to buy flowers ☺️
Very unprofessional. I visited twice and on both occasions the three ladies serving were back bitting and mimicking customers as soon as they turn their back to walk out. I find this soo unprofessional especially when working in customer service, you’re there to help a customer choose and you have to be patient. Not make fun of the customer even when they’re still in the store and taking the bunch off the customer passive aggressively then slam the bunch of flowers on the bench and serve the customer with an absolute attitude. The customer didn’t even answer back or say anything she appeared to be too shy. I would not recommend this place and made me turn away from buying twice. There was a male which appeared to be the owner on two occasions was just standing there and watched the laddies carry on.
Flowers are gorgeous and lasted me so long. My daughter ordered me flowers for my birthday and they were stunning. Would highly recommend this store.
i visited last week as i had an engagement to attend to, i thought the shop looked nice but to my disappointment, it was not…very nice. not by the looks, but the customer service. i was being served by khadija, i got her name by another employee, she was very disrespectful and was getting cocky when i asked about the flowers i wanted. When i walked away to look at some other flowers i heard her talking about me in an unpleasant way. Also another employee named julie was openly vaping at the front desk while customers were being served she also was the one talking to khadija about me and other customers in a un polite manner. I will not be coming back DO NOT RECOMMEND!!
I bought my wife dozen roses for Valentine's Day 14/2/22 for $180 and they didn't even last 2 days. I am a local and will never buy any flowers from them again.
I visited this flower shop yesterday, and I was beyond impressed with the service! The staff, especially the gentleman who assisted me, was incredibly helpful and attentive. He went above and beyond to ensure I found exactly what I needed. The flowers were fresh, beautifully arranged, and reasonably priced. Excellent service all around—I highly recommend this shop!
Information about Spring Flora
Address
Spring Flora is located at 753 Hume Hwy, Bass Hill NSW 2197, Australia
Phone
The phone number of Spring Flora is +61 2 9728 3822
Business Hours
Monday: 07:30–18:30
Tuesday: 07:30–18:30
Wednesday: 07:30–18:30
Thursday: 07:30–18:30
Friday: 07:30–18:30
Saturday: 07:30–18:30
Sunday: 07:30–18:30