Delaware North Australia
Delaware North Australia, based in Docklands, offers catering services with a focus on large-scale events. While their experience in the industry is notable, recent feedback suggests a need for improvement in food quality and customer service. Despite their long-standing presence, there have been reports of inconsistent food standards and slow response times to customer inquiries.
The company's commitment to excellence is questioned, with some patrons expressing dissatisfaction with the overall experience. Efforts to address and rectify issues promptly could enhance their reputation and ensure a more satisfactory service for all customers.
Features and services of Delaware North Australia
- Delivery
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Delaware North Australia is in position 11 out of 11 in Caterers in Docklands
Customer Reviews
Delaware North Australia has a rating of 2.4 out of 5 based on over 25 reviews on Google
Sorry to leave a poor review but writing email feedback/complaints to the MCG contact details has never once seen a reply sent. I always buy food at the MCG and have since 1977. There have been ups and downs in the quality over the years and I understand serving large numbers of people in a short period can be challenging. At the recent Collingwood v Richmond game I purchased our usual pre-game snacks. This was 30 mins prior to the game. My hotdog was not only cold, but part of the bun was missing. The pie was also rock hard. I paid a premium price for sub-standard product. If this was the only problem I'd had in over 40 years that would be fine, but it is less than fair to frequently receive low standard food at the price charged.
Delaware North is the worst company. Very poor customer service. I had an issue where at the MCG I purchased drinks from an express bar. Upon querying the transactions through mcg hospitality feedback, I received a reply within 3 working days with an explanation of transactions and a receipt. Looking at the receipt, I have been charged for 2 more expensive items that I did not purchase. Raised this issue again through mcg hospitality feedback, and have absolutely no correspondence back after 2 weeks. Absolutely disgraceful that no one wants to hold accountability and rectify their mistake
Absolutely appalled at the lousy salad I purchased from Earl at Adelaide Airport. Dry, unappetising, and the yoghurt tahini sauce was flavourless, not enough of it. For $18!!
If i could give zero stars I would. Bring back vinegar to put on the hot chips at the MCG. Provide fresh hot dog buns. Just be better. Could the disrespect of the fans by the AFL get any worse?
This is a rather expensive dried onion quiche...sold today at Terminal 1 Tulla Airport. Wouldn't even try and feed it to my dog.
If I could give zero stars I would. I ate at Tullamarine airport this afternoon. Food was TERRIBLE. Avoid this place.
I refused to give personal medical information and they just assumed I was unvaccinated This is against the constitution of Australia
Information about Delaware North Australia
Address
Delaware North Australia is located at Level 5/380 Docklands Dr, Docklands VIC 3008, Australia
Phone
The phone number of Delaware North Australia is +61 3 9413 6200
Website
The website of Delaware North Australia is: delawarenorth.com/international-australia-new-zealand.aspx
Business Hours
Monday: 08:30–17:00
Tuesday: 08:30–17:00
Wednesday: 08:30–17:00
Thursday: 08:30–17:00
Friday: 08:30–17:00
Saturday: Closed
Sunday: Closed
