Nightelier Carrum Downs (The Sands Hotel)

We weren't sure what to expect from Nightelier Carrum Downs when booking - not familiar with the hotel and thinking that it was attached to The Sands. Past experiences would indicate that it might not be the best standard. We were wonderfully surprised! Not actually attached to the pub, but located across the driveway. Check in was a breeze with lovely reception staff, we were made fully aware of the facilities available, discounts at the pub, a couple of welcome drinks and the 24/7 coffee machine. All going beautifully so far. And then we went to our room. Wow! I just loved everything - it was so clean, the appointments and interior decoration lovely, the bathroom spacious and everything we needed on hand. Good quality and a nice calming colour scheme. The bed was comfortable and the pillows great. The other surprise? Absolutely no noise. None. Didn't hear a single thing all night. My only (very small) issue was the shower - it was pretty dark with no lighting in the vicinity of the shower itself, and it only has a rain head, which is not ideal if you want to keep your hair dry - with no shower caps supplied. An easy fix. We loved our night here and will stay again if we need to be in the area.

Lovely property with complimentary hot beverages such as coffee and tea dispensed by the check in counter. Rooms were spacious and clean, parking was plentiful. Requested for a bedsheet change and the team happily obliged. Recommended for families!

We had an excellent stay in this quiet hotel! Room was clean and attractively furnished, with whisper quiet aircon. Exceptionally comfortable bed. Pleasant outlook from room. No traffic noise. Price competitive. Would definitely stay here again!

The hotel looks modern, clean, and smells good. The room was spacious and comfortable. Location is great as it is just opposite a mall, with several eateries within walking distance. The complimentary coffee behind the reception was surprisingly good. Overall, good value and a pleasant stay for visiting the attractions around Mornington Peninsula. The only complaint is that the deposit was actually charged to my non-Australian credit card and later refunded, which resulted in some extra charges due to exchange rate differences. Usually, other hotels only hold the amount as pre-authorisation instead of charging it.

Great location, very clean room, not expensive, excellent price, and exceptional customer service. Jen was always friendly and attentive to help. Absolutely loved staying at the Sands Hotel at Carrum Downs.

We had a great stay at Nightelier. The hotel was accommodating with our last minute request for a room upgrade and the reception staff were lovely. The rooms were beautifully decorated, had everything we needed and the bed and pillows were so comfy! Location was great, with the pub right next door and a few shops just a short walk away. I didnt use it, but I really loved the little lending library in the lobby, such a great idea. We used a 3rd party booking app, but book direct for the best deal, some have breakfast included.

I have just spent 2 nights at Sands and my room was beautiful. I've never had a room so clean! Bathroom was spotless, bed was very comfortable. Coffee machine at reception available 24/7. Staff were so accommodating and friendly. If I could give a 20 out of 10 I would. Definitely be returning. Thank you!