FM Formal Wear - Shop Online 24/7. Visit by appointment
FM Formal Wear in Redcliffe specializes in high-quality bridal and formal attire, offering a seamless online shopping experience with a focus on personalized service. Their collection includes stylish bridesmaid dresses, suits, and accessories, often featuring forgiving fits that minimize alteration needs. The team is known for their responsiveness, providing expert guidance on fabrics, sizing, and logistics, even for nationwide deliveries.
While the store excels in customer support and community engagement—such as donating formalwear for school events—some shoppers note higher-than-average return fees and shipping costs. Pre-order items may require careful consideration of sizing and policies. Overall, their dedication to timely solutions and thoughtful assistance makes them a reliable choice for formal occasions.
Features and services of FM Formal Wear - Shop Online 24/7. Visit by appointment
- Delivery
- In-store pick-up
- In-store shopping
- On-site services
- Wheelchair-accessible car park
- Men's clothing
- LGBTQ+ friendly
- Appointment required
- Credit cards
- Debit cards
- NFC mobile payments
- Free of charge street parking
- Free parking lot
Customer Reviews
FM Formal Wear - Shop Online 24/7. Visit by appointment has a rating of 4.8 out of 5 based on over 27 reviews on Google
I recently ordered bridesmaid dresses from this store and had incredible service from Carol - she was very quick to respond to emails and offered brilliant advice about fabrics, sizes in stock, estimated time to order in and to post the dresses to where they needed to go. We are based in Perth and the dresses needed to go all around the country for fittings, so everything was done online! It seemed that most styles we chose, were quite forgiving in the sizes so only minor alterations were needed which we sourced separately. Ordering the dresses was very straightforward and Carol was so helpful. Wedding outfits can be a very stressful part of a wedding but this became much less stressful than it could have been. Thanks again Carol!
I was looking for a special order on a tie and I found this store online and contacted them. I felt so important because the help I received was second to none. I was that happy with the tie that I decided to get the same emblem on a vest. I am not that good with colour matching but I was helped marvelously, just like a mum helping her son. So thank you for the memories you created.
Most items are pre order….. if item does not fit and you need to return they charge a ridiculous $50 restocking fee. They also inflate the return postage charge to $22 which is also non refundable…. Australia Post only charge $10.95 Would advise not buying anything from them online Edit to reply to owners response Once again I’d like to clarify that NEVER at any stage did you say a $50 restocking fee for pre order on the phone…. you stated $20 only. Never did Carol state on the phone the dress was a discontinued line Never did I agree to pay for express shipping back to you which is what you charged me for @ $22 …. It was sent standard mail 12/3 and took 6 days to be returned to your local post office on the 18/3 and you collected on the 20/3 It wasn’t until everything was finalised that I realised you charged me $72 for returning the dress … which is ridiculous as you now will make another $180 of the same dress My review is to warn others of your astronomically rude and over pricing for an online order that you state to be true to size
We have been lucky enough for this business to donate beautiful dresses and suits to our highschool 2 yrs in a row for our students to wear to Prom. This helped our girls to feel like princesses for a night and we couldn't of been happier with how accommodating the owner is. She made sure we had some last minute suits delivered to us, 5 hours away from where she is! Being a school for disadvantaged youth having this kind of help truly made our students feel special and experience the night of their lives. This business was also nominated for our volunteer/service of the year for 2024. I look forward to a continuing connection with FM Formal Wear.
Honestly the best customer service I have received in years! Very responsive and flexible. I had an issue with my dress size after doing home measurements, Carol from Redcliffe was so accommodating! She was able to get me a next day appointment to fix the dress just in time for the wedding only 3 days later. This will forever be my go to store thanks to Carol
I have used FM formal for bridesmaid dresses 3 times now I like that Carol, has dresses for all sizes and always happy to help
I cannot speak highly enough of the FM Formal Wear team. I purchased the Sonya dress for my bridesmaids & the quality was beautiful, there were so many compliments made on the day by our guests about the bridesmaids dresses. I can be quite indecisive at the best of times but nothing was too much trouble for the team the were super patient & extremely helpful with my many, many questions. Customer service is outstanding. Highly recommended FM Formal Wear & will definitely use them in the future for any formal events. Thanks again FM Formal Wear!
Information about FM Formal Wear - Shop Online 24/7. Visit by appointment
Address
FM Formal Wear - Shop Online 24/7. Visit by appointment is located at Shop 3/141 Sutton St, Redcliffe QLD 4020, Australia
Phone
The phone number of FM Formal Wear - Shop Online 24/7. Visit by appointment is +61 424 748 208
Website
The website of FM Formal Wear - Shop Online 24/7. Visit by appointment is: fmformalwear.com.au
Business Hours
Monday: 09:00–16:00
Tuesday: 09:00–16:00
Wednesday: 09:00–16:00
Thursday: 09:00–19:00
Friday: 09:00–16:00
Saturday: 09:00–14:00
Sunday: 09:00–14:00