Merewether Surfhouse

This was a very disappointing experience for such a fancy restaurant. The setting was beautiful and we were seated at the window overlooking the ocean which was gorgeous. But the surface of the counter where we were seated was sticky and I had to cover it with my napkin so that I didn’t have to feel the stickiness on my hands and arms. On top of that the service was terrible, and it felt both rushed and slow at the same time. We had to ask for cutlery after our food was delivered. And they forgot my husband‘s drink drinks. And I had to ask For my drink twice before they brought it. The food was decent enough but nothing exceptional. And the base of the pizza was so soggy. For the price, I was expecting a much better experience with the service, and the food to be a lot better. This is our third time visiting and it has gone down every time. And this was a special request by my husband for his birthday lunch, which made it even more disappointing. We will not be going there again.

We visited Merewether Surfhouse recently and had a brilliant experience. As soon as we walked in, the staff greeted us with such friendly and helpful energy. We originally only went in for a coffee and a hot chocolate, but once we saw the wood-fired pizzas, we couldn't resist—and I’m so glad we didn't! The food was delicious and the view is hard to beat. ​A huge shout-out to Abby for her incredible hospitality; she was so down-to-earth and made us feel right at home. Great food, great vibes, and great staff. We will definitely be back!

Had a relaxed family birthday dinner tonight at the downstairs restaurant, but unfortunately the experience reflected the declining customer service in the hospitality industry. We walked in at 6:20pm and started with drinks. We were advised that the kitchen would be closing at 7pm, which was no problem as we were about to order anyway. In fairness, the food was actually very decent for the portion sizes and price, so I can’t fault that. However, when we went up to get another round of drinks at 7:05pm, the entire restaurant had already closed and the staff member had taken the till out. There was no last drinks call, and food was still coming out of the kitchen. It felt quite odd given that people were still eating at tables, and a few couples were trying to walk in but were being turned away. It’s a prime waterfront location with plenty of foot traffic, yet the venue shut before the sun had even gone down. We ended up sitting at our table for another half hour chatting, with empty plates still in front of us. The staff member prioritised packing up other tables and working their way over to us, rather than checking in about the food, drinks, or overall experience. I’m usually not one to leave a review, but I’m hoping this feedback helps bring back the great hospitality culture that Newcastle has been known for in the past.

Absolutely terrible food! I had a white hair in my burger, it was sent back the 2nd burger come out with a big black hair in it. The chips were so over cooked, I cut the burger in half and it was partly raw. My husband had a hair in his salad! Absolute worst food! I would have been better off at mc Donald's.

Quite expensive in terms of comparing their breakfast prices to other cafes. You are paying for the scenery though. One of the glasses at their self serve water area unfortunately had what seems to be lipstick marks. The free still and sparkling water is nice. They should look at incorporating QR ordering at the tables. Coffee was really nice.

Great food and an even better view. Been to Surfhouse on multiple occasions and am never dissapointed.

What an incredible spot! My recent visit to Merewether Surfhouse was unforgettable. The moment you walk in, you’re greeted by stunning beach views and the calming sound of the ocean. We ordered both the fish and the steak, and they were perfectly cooked—flavorful, tender, and absolutely delicious. The service was top-notch as well; everyone was friendly, attentive, and genuinely made us feel welcome. Being right next to the Merewether Ocean Baths added an extra touch of coastal charm. Overall, it was a fantastic experience that left me with wonderful memories. Highly recommended!