Hertz

📍 Party equipment rental services in Goulburn

Hertz

6.5

Hertz in Goulburn offers a reliable party equipment rental service, catering to both short-term and last-minute needs. Their fleet includes well-maintained vehicles, though vehicle cleanliness has occasionally been a point of concern. Staff members like Steph and James are frequently praised for their attentive and professional service, ensuring smooth transactions and flexibility with bookings.

While the rental process is generally efficient and well-organized, discrepancies in odometer readings and billing have been noted, highlighting the need for clearer documentation. The team’s ability to accommodate urgent requests and provide upgrades reflects their commitment to customer satisfaction, making them a solid choice for event preparations in the region.

Features and services of Hertz

Accessibility
  • Wheelchair-accessible car park
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments

Hertz is in position 4 out of 8 in Party equipment rental services in Goulburn

Customer Reviews

★★★★★
★★★★★

Hertz has a rating of 4.1 out of 5 based on over 42 reviews on Google

Sean Toal

Car drove well but interior was dirty and windscreen on inside was disgustingly dirty. Felt like no care was given to health and hygiene

Sean Toal ☆ 3/5
Steve M (Travel by Steve)

Thank you to the front office lady for helping the wife and I get back on the road to Canberra, after a wombat took out our car the night before. It was great customer service by her, to help a stressed and tried couple make it to Canberra for meetings that morning. The extra humor when I returned the rental that afternoon (and food recommendation) really helped break up the stress of the last 12hrs.

Steve M (Travel by Steve) ☆ 5/5
Prashanna Shrestha

I hired a van for a day and drove it for less than 10km But i was charged for extra 700 km and had to pay more and when i tried to explain that it wasn’t true, they end up charging me more from the bond. They didn’t even tried to look into the system and checked what was the actual thing. They just said that what’s in their system and charged me. Very unprofessional Poor documentation Not recommended

Prashanna Shrestha ☆ 1/5
Jeremy Hunt

James showed exemplary service and deserves a raise

Jeremy Hunt ☆ 5/5
Andrew Griffiths

Steph was very pleasent and attentive when dealing with all my car hire bookings. There were no hassles, even when there were some last minute changes. It is always pleasurable getting into a clean, new car and the fact that 'everything works'. I would be very happy to recommend this business and the service it provides.

Andrew Griffiths ☆ 5/5
Carolyn Montgomery

Very impressed with the professionalism, friendliness and also worked around my schedule. I received an upgrade car that was immaculate both inside and outside, process of both pick up and return were quick and could not have been improved in any way. I rang only 3 hours before hiring - all was explained clearly and concisely on the phone, and all was ready for pick up when I arrived (30 minutes earlier than expected). Totally recommend.

Carolyn Montgomery ☆ 5/5
Rinku Shu

No cars everything booked a week im advance

Rinku Shu ☆ 3/5
View all reviews

Information about Hertz

Address

Hertz is located at 11 Bruce St, Goulburn NSW 2580, Australia

Phone

The phone number of Hertz is +61 2 4821 0288

Business Hours

Monday: 09:00–12:00, 12:30–16:00
Tuesday: 09:00–12:00, 12:30–16:00
Wednesday: 09:00–12:00, 12:30–16:00
Thursday: 09:00–12:00, 12:30–16:00
Friday: 09:00–12:00, 12:30–16:00
Saturday: Closed
Sunday: Closed

Contact Hertz

    Similar alternatives near Hertz

    Is this your business? Update its details or request its removal.

    Go up