Direct Wholesale Services (DWS)
Direct Wholesale Services (DWS) in Coffs Harbour offers a mixed experience within the catering supplies sector. The company's communication often falls short, with delayed or absent responses to orders and queries, which can lead to confusion and inconvenience. Additionally, their billing process can be unclear, with varying bank details across different documents.
Despite these drawbacks, DWS is recognized for their friendly staff and good product range. They have shown a willingness to accommodate customers by expanding their offerings upon request. However, the overall service reliability may not meet everyone's expectations.
Features and services of Direct Wholesale Services (DWS)
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Direct Wholesale Services (DWS) is in position 69 out of 71 in Caterers in Coffs Harbour
Customer Reviews
Direct Wholesale Services (DWS) has a rating of 4.1 out of 5 based on over 10 reviews on Google
This is probably the worst company I have dealt with. When you place an order the automated response is that someone will contact you. No one contacted me. I had to call them. No apologies, just sent out an invoice with a exorbitant amount for delivery fee without any options. They have different BSB and account numbers in their emails and invoices. They never respond to email queries.
Great customer service, good range and willingness to expand ranges if required.
Don't recommend. They don't confirm orders, don't reply to Emails and don't return phone calls. Very poor indeed.
Great service. Friendly staff.
Geat products, great service😁
great friendly staff
Information about Direct Wholesale Services (DWS)
Address
Direct Wholesale Services (DWS) is located at 1/18 Hurley Dr, Coffs Harbour NSW 2450, Australia
Phone
The phone number of Direct Wholesale Services (DWS) is +61 2 6652 1005
Website
The website of Direct Wholesale Services (DWS) is: dwscoffs.com.au
Business Hours
Monday: 07:30–16:00
Tuesday: 07:30–16:00
Wednesday: 07:30–16:00
Thursday: 07:30–16:00
Friday: 07:30–16:00
Saturday: Closed
Sunday: Closed
