Catering HQ Group
Catering HQ Group in Gregory Hills offers a mixed experience for event planning. While many clients praise their professionalism and attentive service, particularly highlighting the support from staff like Alexandra and Steve, others report significant issues with event execution and customer service, notably mentioning problems with food quality and communication.
The venue at Cronulla RSL is often noted for its excellent food and helpful staff, making it a popular choice for events like baby showers. However, potential clients should carefully consider reviews and ensure clear communication to align expectations with the service provided.
Features and services of Catering HQ Group
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Credit cards
- Debit cards
- Free of charge street parking
- Free parking lot
- On-site parking
Catering HQ Group is in position 2 out of 2 in Caterers in Gregory Hills
Customer Reviews
Catering HQ Group has a rating of 4 out of 5 based on over 30 reviews on Google
We organised a function at Cronulla RSL. The even team were so easy to deal with and the RSL staff ran the event seamlessly. Highly recommend
Loved my baby shower experience with Catering HQ at Cronulla RSL! I had the pleasure of having Alexandra as my event coordinator & everything went perfectly. The food was amazing and exceeded all my expectations! Definitely hosting future events with Catering HQ at Cronulla RSL
Attended a baby shower at Cronulla rsl in a private room. Lovely area and the food served by the club was excellent. Staff were very helpful. Great place to go.
Never felt more supported thought the event process. Exceeded all my expectations and I couldn’t ask for a better experience from start to finish.
Worst event planners there is in Sydney. Have run 10 events in 3 years with different people and they are the worst from day one they ask a lot of questions and request a lot but can not even provide simple welcome platters, drinks on the table, coffee service or even a hot main. Every main served was cold the guest said. And the thing that topped it off for us was; they only put plates if people were sitting down. Shout out goes to Terri who organised it (was not a help at all) and then to her manager/boss Steve Sid. I tried calling him to talk about it, and he blamed us for asking for a meet and greet (which we didn’t) and putting something on the table, and then he would not even want to talk about it but just hung up on me and told me if I want a refund or any money at all back, to call fair work commission (it like he has done this before). They also make you pay full payment before the event then once money goes through they stop answering or replying to calls and emails. Thank you !! Btw steve and team I would love to continue to talk about this you know who I am and have my number! Thanks!
Dealing with Steve at Catering HQ has been nothing but a pleasant experience. He is professional, attentive and has a positive can do attitude. Highly recommended A+++ Simon Meredith - plus on hold
worst catering event i ever dealt with. Everything is about money to them. Jessica is not professional. Made mistakes and always demand payments when the event was cancelled due to the govt's announcement. how was it our fault for not able to carry on with the event. if u ever want to hold functions, don't ever hold thru this company. no customer service. to them, everything has to payment first.
Information about Catering HQ Group
Address
Catering HQ Group is located at unit 2/45 Rodeo Rd, Gregory Hills NSW 2557, Australia
Phone
The phone number of Catering HQ Group is +61 2 7253 0444
Website
The website of Catering HQ Group is: cateringhq.com.au
Business Hours
Monday: 08:00–17:00
Tuesday: 08:00–17:00
Wednesday: 08:00–17:00
Thursday: 08:00–17:00
Friday: 08:00–17:00
Saturday: Closed
Sunday: Closed